The need for an email to be reviewed before hitting the ‘send’ button…
The need to express gratitude to the team or the need to celebrate the victory…
The need to constantly and proactively communicate to all stakeholders while managing a project…
The need to provide solutions and not just the performance feedback to the employee during one of those reviews…
All of these are examples of the ‘last mile challenge’, we all face. All seem simple, quite intuitive – yet we may found ourselves faltering at them from time to time.
The need is to be aware of these apparent challenges and do that extra bit which most of us fail to do.
Benefit? Well, just remember – ‘What got you here won’t get you there’ – this just might be that extra thing which you are supposed or expected to do at your workplace.